Watched some more talks by Rory Sutherland today, and as always they are amazing. Took notes. - People with data and numbers tend to control conversations and win arguments, because most people like certainty. Usually nobody gets fired for being rational, and most people are terrified of looking silly and stupid. - The problem with using "data" to guide every decision with rigorous rationality, is that your models of the world are wrong. You will never have enough information to accurately capture how humans work. - Any metric that becomes a target, ceases to become a useful metric. When companies…
Aman Y. AgarwalAugust 2, 2020